Page 18 - Westman Business 2019

18 THE BRANDON SUN • WESTMAN BUSINESS • OCTOBER 2019

» myITsource

Offering your

best choice

for business

IT support

If you’re running a business that only re- America or even Europe if I wanted to,”
acts to computer problems after they hap- Arndt said, adding that there is no business
pen, you need to look into myITsource. in Brandon that myITsource could not han-
Founded in 1998, the Brandon-based dle IT support for.
company can help you with your IT prob- Is it raining? Is it snowing? Are the roads
lems, but they also aim to solve problems terrible? That won’t stop myITsource from
before they happen with their world-class remotely solving your tech problems.
service. “What it does is it minimizes down-
By signing up for their full managed ser- time and doesn’t knock anybody out of
vices, you can make sure that your compa- their chairs anymore,” Arndt said. When
ny’s technology needs are taken care of by a technician is working on a problem, your
western Manitoba’s largest IT support com- employee will likely still be able to do some
pany. work on their computer.
They can handle any IT needs for small In the unlikely event that a problem
and medium-sized businesses anywhere needs to be solved in person, myITsource
in western Manitoba. They cover an area as can either dispatch a truck or contact a more
far north as Dauphin and as far south as the local technician and arm them with the in-
U.S. border. They even have some customers formation they need to solve your problem.
in eastern Saskatchewan. The company has been contracted to do
Founder and owner Frank Arndt likens repair and installation work for companies myITsource offers complete managed IT service for small and medium businesses of any kind. (Robert Lovatt/
myITsource’s full managed services to an like Dell and BellMTS, so you know that Keywest Photo image by design inc.)
all-inclusive resort. they know their stuff.
“Once you pay your fee, that includes Arndt also takes pride in being more ef- give businesses advice on what kind of hard- services, if your computers get hit with ran-
your Office 365 subscription ... that also ficient and useful to businesses than many ware works best for them. Because of their somware they can quickly restore from a re-
includes an antivirus program and that in- in-house IT specialists. If a business’s single 21 years of experience, they know what kind cent backup so you can keep your data and
cludes our service desk remotely monitoring IT person takes a two-week holiday, no one of computers work best for all sorts of dif- minimize the amount of time your employ-
your entire IT environment,” Arndt said. is there to repair problems. ferent situations. ees are prevented from working.
“We see what’s going on a lot of times If a member of the myITsource goes on A recent problem for some companies That is the difference between being
before you even know what’s wrong with vacation, there are still many other qualified has been ransomware — malware that takes reactive and proactive. By being reactive to
your computer or your network,” he added. technicians available to solve problems. over your computer and keeps you from ac- IT problems, you can have your data taken
“In a lot of cases, we can just remotely access Another advantage of the remote service cessing your files unless you pay a ransom. from you forever with no solution.
any of your computers or your network and is that myITsource technicians can access If your computer has been hit by ran- By being proactive, myITsource sets up a
repair what’s wrong.” your network from anywhere, not just at the somware, Arndt said that the only option safety net so that any potential problems are
That’s right, for most problems you don’t home office in downtown Brandon. is really to pay the ransom and hope the only minor inconveniences.
have to wait for a truck to be dispatched. Their proactive approach to IT is com- hacker frees your data. Sometimes you get To start being proactive and to sign up
Most problems can be solved remotely by bined with regular monthly reports on your lucky and they honour the deal, sometimes your business for complete managed IT ser-
the 14-person myITsource business team. network so you know everything that’s go- nothing happens at all and your data is gone vices, contact myITsource at 204-728-1040
“If I can solve problems remotely, then I ing on. forever. or toll-free at 1-866-928-1040. You can also
can have customers all over Canada, North Additionally, myITsource is available to However, with myITsource’s managed email them at sales@myitsource.ca.